Privacy Policy
Last updated: June 2026
TaskSuite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
1.Information We Collect
We may collect information about you in the following ways:
Information you provide directly
When you register for an account, request a demo, or contact us, we collect information such as your name, email address, phone number, company name, and job title.
Information collected automatically
When you access our services, we automatically collect certain device and usage information including your IP address, browser type, operating system, referring URLs, pages visited, and session duration. We use cookies and similar tracking technologies to collect this information.
Information from your use of our platform
When you use the TaskSuite platform, we collect data related to your activity including loan data you enter, documents you upload, configurations you set, and interactions with platform features. This data is necessary to provide our services.
2.How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Send administrative communications such as confirmations, invoices, and security alerts
- Send marketing and promotional communications (you may opt out at any time)
- Respond to support requests and troubleshoot issues
- Monitor and analyse usage patterns to improve our platform
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
3.How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service providers
We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, payment processing, analytics, and customer support. These parties are bound by contractual obligations to keep your information confidential.
Business transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Legal requirements
We may disclose your information where required by law or in response to valid legal process, to protect the rights and safety of TaskSuite, our users, or others, or to enforce our agreements.
4.Data Security
We implement industry-standard technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, audit logging, and regular security reviews.
While we take reasonable steps to protect your information, no security system is impenetrable and we cannot guarantee the absolute security of your data.
6.Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymise it.
7.Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information, subject to certain exceptions
- Portability — request that we transfer your data to you or a third party
- Objection — object to our processing of your personal information
- Withdrawal of consent — withdraw consent at any time where we rely on consent to process your information
To exercise any of these rights, please contact us at privacy@tasksuite.com.
8.Third-Party Links
Our services may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
9.Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.
10.Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes. Your continued use of our services after any changes constitutes your acceptance of the new policy.
11.Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
TaskSuite
Email: privacy@tasksuite.com